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BetteratHome
A woman in her late seventies in a pale blue cardigan draws back a sheer curtain at her window, morning sun on the wall behind her.

Know the People Behind Your Care

Choosing home care means trusting people with an important part of your life. Meet the people behind Better at Home in Darlington, and the experience behind the support you receive.

A Letter from Dylan

Getting help at home is a personal decision. You may want everyday life to feel easier, while keeping your independence and the routines you know.

That is why I started Better at Home. Care should help you keep more of the life you enjoy: staying in your own home, doing things for yourself and spending time with family.

You should also know who is responsible for your care. Nicola Morrow, our registered manager, leads the care service. I'm the owner and founder.

Before agreeing to care, you need to understand what help you'll receive. Your support is discussed with you and written into a care plan, giving you something clear to consider and ask questions about.

You don't need to know all the answers before getting in touch. Tell us what you'd like help with and what you want to keep doing yourself. That is where the conversation starts.

Dylan Drury

Owner and Founder. September 2026

Nicola Morrow, registered manager, seated with a cup of coffee in a bright sitting room, smiling at the camera.

Registered Manager

Over a Decade of Experience Behind Your Care

Nicola Morrow brings over a decade of experience running a care company, as both owner and manager.

As Better at Home's registered manager, she is responsible for how your care is managed. Your support is overseen by someone with experience of running a care service and the responsibilities that come with it.

Nicola Morrow, Registered Manager

  • Gary Drury

    An experienced senior project manager brought in to change how home care works.

Get Help While Keeping Your Independence

You may need support with part of your routine and want to manage the rest yourself. Your free home assessment gives you the chance to explain both.

Agreeing your support means being clear about where you need a hand and what you want to keep doing. Those details go into your written care plan, so you know what your care will involve.

Visits of at Least 30 Minutes

Every care visit lasts at least 30 minutes. The help you need and the time to allow for it are discussed when planning your care.

See how care starts
A man in his early eighties in a red jumper laughs over a crossword with his daughter at his kitchen table.
A woman in her mid eighties in a camel coat and green jumper stands at her open front door with her stick, looking out at the morning.

Feel Confident About Your Next Step

Ask us about the care you're considering and how it would work for you. A conversation can help you decide whether Better at Home is right for you or someone you love.

Ring us on 07967 742243

Or email admin@betterathomene.co.uk

Home care in Darlington.

Ring us on 07967 742243